Chateau de Rolland

Famille Guignard
Since 1971

Legal terms and conditions

SCA CHATEAU DE ROLLAND
Civil society with capital of € 69 610
3, Château de Rolland 33720 BARSAC Tel. 05.56.27.15.02 - info@chateauderolland.com
SIRET: 390 079 952 00011
Conditions of sale of products sold on
www.chateauderolland.com

Last update 21.04.2016.

Price
All prices are in Euros, including all taxes (VAT and other applicable taxes on the day of the order), and ex-factory.
French VAT and all other taxes are included in the price.

The company SCA CHATEAU DE ROLLAND keeps the right to modify its prices at any time, but the product will be invoiced on the basis of the current rate at the time of the validation of the order and subject to availability.
The products remain the property of SCA CHATEAU DE ROLLAND until full payment of the price.

Caution: As soon as you take physical possession of the ordered products, the risks of loss or breakage of the products are transferred to you.


Availability

All our wines and products are for sale as long as they are visible on the site www.chateauderolland.com and within the limit of available stocks.
Moreover, any sold out product in a vintage is replaced by an equivalent product of the following vintage.


Validation of your order

Any order placed on the website www.chateauderolland.com implies acceptation of these general Terms and Conditions. Any confirmation of order implies your full and complete acceptation of the present sales conditions, without any exception or reserve.
All the data provided and the recorded confirmation will be proof of the transaction. Menahwile, you declare that you are fully aware of the validation. The confirmation of the order implies signing and acceptance of the operations carried out. A summary of the information of your order will be sent to you via the e-mail address of confirmation of your order.


Conditioning

The wines are packed in boxes of 6 bottles of 75 cl, and 6 or 12 bottles for the 37.5 cl and 50 cl.
Mixing of several bottle sizes is possible.


Shipping
Distance selling only concerns shipping within the territory of Metropolitan France. In the case of an order outside France, please contact us by e-mail.
The shipping costs of 29 € will be applied for any order less than or equal to 49 €.
For orders over 49 €, shipping costs are offered.


Payment
Validating your order implies for you the obligation to pay the indicated price.
Payment for items purchased online is made by credit card (secure online payment).
In order to be processed and dispatched, each order must include the exact billing address, the name and contact details of the contact and the addressee if the delivery address is different.

If all or part of the delivery addresses prove to be incorrect requiring the SCA CHÂTEAU DE ROLLAND to return the orders to its warehouse, the buyer will be responsible and the SCA CHÂTEAU DE ROLLAND will be entitled to invoice the administrative and transport costs associated with the return of orders (i.e. 30 Euros per package).


Shipping / Receiving Order
The products are delivered to the delivery address indicated during the ordering process, and within the time indicated on the delivery page of the order.
In case of delayed shipment, an e-mail will be sent to you to inform you of a possible consequence on the delivery time that was indicated to you.

SCA CHÂTEAU DE ROLLAND will do everything possible to ensure that the delivery is made as soon as possible (generally, delivery is 8 to 10 clear days from the date of receipt of the order and payment). In case of non reception of the goods within the aforementioned deadlines, the customer must contact the SCA CHÂTEAU DE ROLLAND who will make every effort to investigate the causes and remedy them.
The company SCA CHATEAU DE ROLLAND can not be held responsible for delayed delivery due exclusively to an unavailability of the customer after several proposals of appointments.