Legal terms and conditions
SCA FOURNIER AUGEREAU
CHATEAU DE ROLLAND
Civil society with capital of € 69 610
3, Château de Rolland 33720 BARSAC Tel. 05.56.27.15.02 - firstname.lastname@example.org
SIRET: 390 079 952 00011
Conditions of sale of products sold on
Last update 10.02.2021
All prices are in Euros, including all taxes (VAT and other applicable taxes on the day of the order), and ex-factory.
French VAT and all other taxes are included in the price.
The company SCA FOURNIER AUGEREAU keeps the right to modify its prices at any time, but the product will be invoiced on the basis of the current rate at the time of the validation of the order and subject to availability.
The products remain the property of SCA FOURNIER AUGEREAU until full payment of the price.
Caution: As soon as you take physical possession of the ordered products, the risks of loss or breakage of the products are transferred to you.
All our wines and products are for sale as long as they are visible on the site www.chateauderolland.com and within the limit of available stocks.
Moreover, any sold out product in a vintage is replaced by an equivalent product of the following vintage.
Validation of your order
Any order placed on the website www.chateauderolland.com implies acceptation of these general Terms and Conditions. Any confirmation of order implies your full and complete acceptation of the present sales conditions, without any exception or reserve.
All the data provided and the recorded confirmation will be proof of the transaction. Menahwile, you declare that you are fully aware of the validation. The confirmation of the order implies signing and acceptance of the operations carried out. A summary of the information of your order will be sent to you via the e-mail address of confirmation of your order.
The wines are packed in boxes of 6 bottles of 75 cl, and 6 or 12 bottles for the 37.5 cl and 50 cl.
Mixing of several bottle sizes is possible.
Distance selling concerns shipping within the territory of France, the EU, non-EU countries and the rest of the world (including Turkey and Russia).
The shipping costs will be applied from the purchase of the first bottle and the rate will vary depending on the weight, country and destination.
Validating your order implies for you the obligation to pay the indicated price.
Payment for items purchased online is made by credit card (secure online payment).
In order to be processed and dispatched, each order must include the exact billing address, the name and contact details of the contact and the addressee if the delivery address is different.
If all or part of the delivery addresses prove to be incorrect requiring the SCA CHÂTEAU DE ROLLAND to return the orders to its warehouse, the buyer will be responsible and the SCA CHÂTEAU DE ROLLAND will be entitled to invoice the administrative and transport costs associated with the return of orders (i.e. 40Euros per package).
Shipping / Receiving Order
The products are delivered to the delivery address indicated during the ordering process, and within the time indicated on the delivery page of the order.
In case of delayed shipment, an e-mail will be sent to you to inform you of a possible consequence on the delivery time that was indicated to you.
SCA CHÂTEAU DE ROLLAND will do everything possible to ensure that the delivery is made as soon as possible (generally, delivery is 8 to 10 clear days from the date of receipt of the order and payment). In case of non reception of the goods within the aforementioned deadlines, the customer must contact the SCA CHÂTEAU DE ROLLAND who will make every effort to investigate the causes and remedy them.
The company SCA CHATEAU DE ROLLAND can not be held responsible for delayed delivery due exclusively to an unavailability of the customer after several proposals of appointments.
Upon reception of the merchandise by the buyer, the latter must imperatively, in case of damage or missing, make reservations specifying the nature and non-compliance on the delivery note of the carrier and immediately inform SCA. FOURNIER AUGEREAU by phone or email. This procedure is necessary, so that the item is exchanged to you as soon as possible.
SCA CHÂTEAU DE ROLLAND reserves the right to collect nominal and personal data concerning you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you. They can also be sent to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.
In accordance with the French law of January 6, 1978, you have the right to access, rectify and oppose personal information and data concerning you, directly on the website.